How To Fix QuickBooks Online Login Problem In Chrome
Quickbooks is one of the top-rated accounting software which is also available on the web as a QuickBooks Online. This software is used for sending and creating invoices, managing expenses as well as preparing for taxes which is very useful, especially for small business firms. If you are already a user of this software then you would be familiar with the errors that may occur sometimes that may arise due to some technical reasons as well as sometimes due to user ends. Nowadays many users are already shifted from QuickBooks desktop to QuickBooks online version which is easy to use. QuickBooks online, most of the users have their QuickBooks online version on Chrome browser. However, it is easy to use but sometime may occur a problem while opening QuickBooks online in Chrome browser. You may get the message “site can’t be reached”, so if you are also getting this type of error message then follow this page till the end which helps to troubleshoot these errors quickly in a few simple steps.
If you need further help, then you can also contact the Quickbooks customer service team.
Why is QuickBooks Online not working with Chrome
Compatibility with Chrome is one of the most common issues that many users encounter when QuickBooks Online is not working. This problem can be arisen because of some security protocols and issues. In this case, users must go with the updated new Intuit account version and improve security. During this error, you will receive a message which shows that the service is not available on your platform.
Types of Errors While Opening QuickBooks Online In Chrome
Users may face errors that may be different from user to user. There are many types of errors that may experience by the user while using QuickBooks Online on the chrome browser. Here you will get some types of errors given below which may create problems.
- While using QuickBooks Online it may not load correctly on chrome.
- Sometimes it may happen that after sign in to QuickBooks online it does not respond.
- After signing in to QuickBooks online it may show a blank screen or black screen due to an error.
- While you are going to log in it may unable to load the login page.
- Sometimes google chrome failed to open QuickBooks Online.
- Due to some problems, QuickBooks Online may not work or may not be compatible with chrome.
Causes of QuickBooks Online Login Problem on Chrome
There are some factors that may create problems while opening QuickBooks Online in Chrome. Some of the factors are listed below:
- Sometimes it may happen that you forget to sign out of your QuickBooks online from the previous sessions.
- If your credentials are used by some other person too from different locations then a QuickBooks Online login problem may occur.
- QuickBooks Online login issues may arise due to a firewall that may restrict logging in or due to antivirus which may block access.
- If your chrome browser has a cache memory and loads of history that leads to slow down the performance of chrome then it may create problems while login QuickBooks Online in chrome.
What Are The Solutions For Fixing QuickBooks Online Login Problem in Chrome
If you are facing a sign-in problem with QuickBooks on the Chrome browser and want to get the solution then you have to follow the given steps that may help you to log in to your QuickBooks Online. Before going to fix your problem make sure your internet connection is working properly. Here we’ll suggest some solutions which may help you to log in to your QuickBooks online in chrome.
Check the date & time of your computer
If your system is showing the wrong date & time then there might be possible that you face a problem in login into your QuickBooks. This is the major reason which creates login issues, so always make sure that your computer shows the correct date & time. For making corrections in dates you have to follow the given steps.
- Open the control panel from the start menu or directly press the Window button + R and type the control panel then press enter.
- Now you are on the control panel where you have to search for the date & time from the search bar.
- Now from the date and time section, you have to click on the set time and date.
- Then change the date & time according to your current location.
Clear the browser cache and cookies
If you have loads of history in the chrome browser then it may create problems in opening Quickbooks Online in the Chrome browser. To solve this issue follow the given steps.
- Open the chrome browser then click on the three dots which are on the extreme right side then click on the setting and then click on privacy and security.
- Then you have to select clear browsing data from the new dialog box.
- After that, you have to select the time range and then select all times.
- You have to select some checklist and then click on clear data.
- After clearing your data you can check whether your QuickBooks online is open or not in the Chrome browser.
Open Chrome browser in Incognito mode
If you are facing trouble opening your Quickbooks Online in the chrome browser then you can try your chrome in incognito mode. While using Incognito you can browse the internet without having any history that records the online activity in the normal chrome window. In incognito mode, you can easily use your QuickBooks Online as usual use in a normal window. Just follow the simple steps you can open the Incognito mode.
- Open the chrome window and then click on the three dots which show many options, you have to select the new incognito window.
- You can also open the incognito window by pressing the shortcut Ctrl+Shift+N.
Create the Additional Chrome user
If you want to open QuickBooks online in the chrome browser without having any issues then you can create an additional chrome user. Here you can follow how to create this.
- Firstly open the chrome browser then tap on the setting tab.
- Then you can see the “user” section which is shown at the bottom of the page.
- Now you have to click on “Add new User”.
- After that, you have to type a name and then create the shortcut.
- Now the “New user” is created that show on the web browser that you can use for switching between two different users.
Reset Internet security and piracy level
If you are facing an issue during opening QuickBooks online in the chrome browser then you may get rid of it by resetting Internet security. By following the given method you can do it on your own.
- You have to open your desktop and click on the search box.
- Then type the internet options in the search box.
- After selecting Internet options a new dialog box is open.
- Now you have to select the security option from that menu.
- Now you can see the slider which you have to move medium-high level.
- The last step is to click on the apply button and then ok.
As we all know, many factors cause QuickBooks Online login problems or issues, so, remember, whenever you encounter such type of issue you are attempting to access, there must be some problem-causing factor or circumstance. With the help of this blog, you might now learn how to fix QuickBooks Online login problems or issues on Chrome. But if you still find yourself stuck, then we suggest you get professional help.